Right part. Right place. Right time™

Field Service Inventory Management   

Australia and New Zealand’s only complete
inventory and managed logistics solution.

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Combining an established inventory network with proprietary in-field materials orchestration software

Right part.

Know exactly what you have

Always have the correct parts on hand, no overstock slow movers, no critical shortages.
Right place.

Know precisely where it is

Inventory is positioned at the nearest Droppoint location (closest to the technician or service event) ready for technician pickup. At the same time, you have visibility across vans, depots, and job-related inventory, reducing wasted trips, minimising downtime, and keeping work flowing.
Right time.

Control how it moves

Orchestrate movements to meet project deadlines and service SLAs. Proactively reroute, expedite, or escalate to ensure no delays.

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The advantages of Droppoint

  • Service teams
  • Project teams
  • Management teams
Just-in-Time Solutions
We dynamically position inventory near the technician or job – with 24/7 access and pre-8am availability – at over 1000 active Droppoint locations across Australia and New Zealand, with the flexibility and contacts to activate more locations, when and where required.
Inventory Wherever You Need It
With our established national network of Droppoints and MOS, every part is tracked, replenished and ready, so your field teams spend less time chasing inventory and more time closing jobs, quickly and efficiently.
Managed Freight, Simplified
Managed Freight covers day-to-day point-to-point freight for service teams. We coordinate couriers, manage bookings and track deliveries, providing one point of accountability. It works standalone or alongside our JIT network.
Control and Visibility via MOS
MOS gives you the peace of mind of knowing exactly what is going to be where, when and with whom, at all times. So you can plan your next steps with the utmost confidence. This enables informed decision-making and confident planning at every stage.

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Just-in-Time Project Logistics
In complex projects, even small delays can cause major setbacks. Missed delivery windows leave equipment idle and crews waiting. Droppoint provides structured, just-in-time logistics that ensure critical materials arrive exactly when and where they’re needed.
How We Keep Projects on Track
We manage the end-to-end movement of original equipment and large consignments, coordinating vendors, docks, staging zones, and sites. Deliveries are aligned with installation windows, crane bookings, and workforce schedules, reducing uncertainty, admin burden, and last-minute freight issues.
The Result for Your Business
Projects complete faster, crews stay productive, and costly downtime is avoided. With parts available before 8AM when required, SLAs are met, cash is freed from operations, and service outcomes and brand reputation are strengthened.

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Working Capital and Cost Control
Free up working capital by reducing excess inventory. Improve cost control through tighter purchasing, replenishment, and stock discipline.
Inventory Governance and Shrinkage Reduction
Increase inventory accuracy and accountability. Reduce shrinkage, loss, and write-offs with stronger chain-of-custody and controls across the field.
Visibility, Reporting, and ERP Connectivity
Real-time intelligence and performance insight for leadership. Integrates with your ERP to align inventory, service, and finance data to improve decision-making.
SLA Performance and Enterprise Risk Reduction
Lift SLA compliance through faster, more reliable parts availability. Reduce enterprise risk by cutting technician kilometres travelled and associated vehicle costs, improving safety exposure, emissions, and operational resilience.

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Droppoint dashboard

Powered by the technology of MOS

  • MOS connects your ERP, warehouse, and field operations into a single, unified system.
  • A digital twin of your inventory network that automates workflows and turns supply data into usable insight.
  • Provides real-time data to optimise costs, drive performance, and keep every part moving.

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Droppoint’s impact

98%

Delivery reliability

$2.4M

Average cost saving*

12,500

Average hours saved*

30%

Reduction in inventory holdings 

90%

Reduction in logistics related drive time

2.64

tCO₂e saved per customer, 
per month 

Not just software – we’ve got boots on the ground, too

Backing our technology is a dedicated team committed to delivering best-in-class service and support, from initial order to the last-mile delivery and beyond. We place parts, deliver project materials, manage pickups, coordinate handovers; whatever your field teams need, we get it there.
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Not just software – we’ve got boots on the ground, too

Backing our technology is a dedicated team committed to delivering best-in-class service and support, from initial order to the last-mile delivery and beyond. We place parts, deliver project materials, manage pickups, coordinate handovers; whatever your field teams need, we get it there.
Case studies

Running the most productive field workforces with Droppoint

See how Droppoint has helped various customers hit new levels of efficiency by streamlining their processes via MOS and our scalable network of drop-off and pick-up locations.
View all case studies

30%

Reduction in Depot Inventory holding
View case study
Smart Metering

29

Droppoint managed stocking locations
View case study
Print Technology

$2.7M

Savings per year
View case study
Printing and IT

20-50

Technicians
View case study
Industrial Equipment

75~

Technicians delivering next business day
View case study
Technology

75~

Technicians delivering pre-8:00am next day
View case study
Elevator

70%

Reducing delivery times from 5 days to next day delivery before 8:00am.
View case study
Manufacturing

What our customers say
about Droppoint

We have seen improvements in delivery efficiency, with greater flexibility and more delivery options. Our internal teams and customers are now happier with the reliability of the Droppoint service.
Agilent
ANZ Operations Manager Global Logistics
For me Droppoint has added an edge to our service by consistently delivering parts across the country by NBD, where machine down time is critical to our customers. The biggest internal value is being able to plan jobs, knowing when a part is sent it will get there.
CDK Stone
Service Manager
We’ve seen significant improvements in turnaround times for our technicians, fewer delays, and improved visibility over parts movement. This has translated into reduced operational costs, smoother workflows, and happier teams and customers.
Coca Cola
EQS Parts Distribution Manager