Droppoint is a managed services provider for Field Services Logistics. We offer a range of services from forward stocking locations and sheds, to parts management and logistics, making sure your field services team gets the right part to the right place at the right time to meet your SLAs.

The Droppoint Pick-Up-Drop-Off (PUDO) network has over 500 locations across Australia and New Zealand, meaning we can organise in night delivery into our Droppoint network so your parts arrive where your technicians can easily collect them before the start of the working day. And with our MOS software solution, you get notified every step of the way, so you always know where your parts and components are.

Droppoint is a managed service provider, as such we do not utilise our own carriers or operate our own storage facilities, we partner with best in class carrier partners and storage providers.

This allows us to utilise the best carrier, freight or storage option for your business's individual requirements. We tailor our services to meet your business operational needs. And becuase we are not limited on carrier options, we can help you get the best value for your business.

Using our Droppoint Network and In-night delivery option means your technicians will receive necessary parts to do their jobs right next to their location either at site, or close to home before they start the working day.

This saves on costly travel time back and forth either to the National Distribution Centre, Warehouse or Shed locations to collect parts, and as your parts are available for collection 24/7 at our Droppoint locations, there's no wasted time reorganising missed deliveries or looking for lost parcels meaning your team is more productive.

We save our customer on average 100's of hours in drive time and we help increase first time fix rate, by making sure your parts are exactly where they need to be to get the job done.

Our service team are available to escalate parcel requirements to from 6:30am until 6:00pm Monday to Friday. We follow up with carriers and trace your parcels for you, and provide regular updates on any changes to delivery schedules based on carrier needs.

Using our Material Orchestration System (MOS) your technicians will get live updates and parcel tracking and direct access to our service team. Using MOS we can also recommend the best service and carrier to get the parts you need to where you need them based on your requirements, whether that be driven by urgency, freight size or cost.

Droppoint operates on a subscription model for access to our Material Orchestration System (MOS) and our Droppoint Network. To send parts through our network this is costed on a per parcel basis, dependant on what service requirements you have (e.g. courier, air freight or road freight).

Because we create custom solutions for our clients based on specific SLA or parts requirements they have, we customise our service offerings and prices based on your business. To find out more about our services book a call with our Solutions team today using the contact us form.